Frequently Asked Questions

Yes. Stratton holds California PPO License #122163 issued by the Bureau of Security and Investigative Services. All officers are individually licensed, and the company is fully bonded and insured.

Armed officers carry an additional Exposed Firearm Permit and complete live-fire qualification on a defined cadence; they are appropriate for environments with elevated threat profiles. Unarmed officers provide the same professional presence and training for environments where an armed posture is not required or desired. Stratton helps you select the right posture during the risk assessment.

For standard deployments we can typically begin coverage within 72 hours of contract signing. For urgent incidents we have mobilized teams in under 24 hours. A Stratton advisor will confirm timing during your initial consultation.

Stratton's roster includes officers with current and former LAPD experience. All Stratton officers — LAPD-credentialed or not — complete our internal training program, which exceeds California's minimum requirements and includes TEAM certification, CPR/First Aid, and Power to Arrest.

Yes. Stratton's event security program supports galas, conferences, weddings, private events, and venue-wide functions. We advance the venue, size the team appropriately, and deliver a post-event debrief. Start a conversation on the Contact page.

Yes. Stratton deploys unarmed uniformed officers, plainclothes teams (common in retail loss prevention and hospitality), and concierge-style lobby ambassadors. The posture is always matched to the property and the risk profile.

Every incident is documented digitally with timestamps, photos when relevant, and written narrative. Clients receive regular reports on a cadence agreed to during program setup — daily for high-security operations, weekly or monthly for ongoing patrol programs. Supervisors are reachable 24/7.

All active officers complete California's mandatory Power to Arrest curriculum, First Aid & CPR certification, and TEAM (Techniques for Effective Alcohol Management) certification. New officers complete Stratton's initial officer training covering post orders, communication, reporting, and conduct standards. See the Training page for more.

Yes — and we strongly recommend it. No two properties are identical. Stratton starts every engagement with a risk assessment and designs a tailored program based on your facility, risk profile, and operational requirements.

Pricing is built around the program, not a flat menu rate. The main drivers are coverage hours, the number of posts, armed versus unarmed posture, officer experience level, site complexity, and whether you need supervision, vehicles, or specialized equipment. After the risk assessment, your advisor provides a clear written proposal that itemizes what you are paying for, so there are no surprises on the invoice.

For ongoing patrol and guard programs we typically structure straightforward service agreements rather than locking clients into long multi-year terms. One-time events, vacation watches, and short-term coverage are handled as standalone engagements with no continuing obligation. We would rather earn renewal through performance than hold a client to a contract they have outgrown.

It begins with a consultation and an on-site risk assessment, after which we draft post orders, define reporting cadence, and assign and brief the officers who will cover your site. Standard programs can usually begin coverage within 72 hours of a signed agreement, and a supervisor walks the property with you before the first shift so expectations are aligned from day one.

No. Transitions are routine for us, and we handle them so coverage is continuous with no gap between the outgoing provider and our team. We map your current post orders, identify what has been falling short, and stand up our officers on your timeline. Most clients tell us the hardest part was deciding to make the call.

Yes. Vacation and vacant-property checks are a common request, especially for estates and second homes. We schedule documented exterior and interior patrols on a set or randomized cadence, verify entry points, watch for signs of intrusion or maintenance issues like water leaks, and send you a timestamped report after each visit so you have a record while you are away.

Officers log activity, patrols, and incidents through digital tools that capture timestamps, GPS-verified checkpoints, photos, and written narratives. Clients receive reports on the cadence set during program design and can reach a live supervisor 24/7. The goal is simple: you should always be able to see what happened on your property and when, without having to ask.